Passengers on average spend 150 minutes at the airport. Critical time for airport operators that the passenger actually spends in a commercial environment, where there are opportunities for spending money. Passenger behaviors changing to prefer use self-services. Last researches show that each extra 10 minutes waits at security line causing %30 less shopping and happy customer spending %45 more.
Fairports flexible digital marketing solutions enable airport operators and airline to give a seamless passenger experience at their travel journey. Solution has modules shown below
Products
Airport Digital Marketing
This allows airport operators to send location-based marketing via push notifications or inform passengers of any disruptions that might affect their trip.
To reach passenger expectations smart mobile apps help with all functionalities which would be customizable by customer to generate more revenue and satisfactions
Fairport visual heat map provides where visitors spend their time is not only a stunning way of looking at your traffic and their activities, but it gives a view of your commercial planning that can monitor what you've done right, and what you've done wrong. It’s also enable to manage your queue at airports and give dynamic information to your customers
Solution is also capable to give behavior analytics with intelligent dashboard with KPI management.
Smart Airport Energy Efficiency Management
Smart energy management solution has ability to collect data like heat, humidity, light, CO2, PIR, pressure from intelligent sensors to analyze and crate reports for increasing energy performance of your assets. This solution aim to continuous improvement to achieve higher
Energy efficiency in line with integrated business processes.
Loyalty CRM Lounge Management
Stock Management
Reservation
Campaign Module
Membership Management
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Physical and Virtual Cards
Boarding Pass Scan
Reward Catalogue
Location Based Offers
Notification Module
Benefits
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Campaign Management
Push Notifications
Customer Management
Membership Management
Request , Complain , Feedback mng
Card Management
Reward Managemet
Callcenter integration
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